Support

Frequently asked questions

Why can I not go to other screens while working?

To keep your focus. When you start working, the tabs and the way back are closed. They come back once you finish or pause.

I ended up back on the home screen while working

Because of how iOS works, leaving the app itself cannot be prevented. The number of times you left is recorded, but your session is not interrupted.

Encouragement arrived, but I got no notification

That is how it is meant to work. No notifications ring while you are working. The moment you finish, everything that arrived in the meantime is shown together.

Can other people see the title of my work?

Yes. It appears with your display name in the list of people currently working. Please do not write anything you would rather keep to yourself.

I received an unpleasant message

You can block and report the sender. Reports are reviewed within 24 hours, and content is removed or accounts suspended where necessary.

I want to delete my account

You can delete it in the app from “Settings > Delete account”. Deleting it loses your work history, your follow relationships and the encouragement you received, and cannot be undone.